At Cayan, we built our business realizing that the best way to be successful is to make your ongoing satisfaction our top priority. We look forward to helping you with all of your credit card processing needs both now and as your business grows.
Merchant Account Services Low Cost Guarantee
Almost all merchant account providers price their services differently, requiring the following guidelines. The intent of this description is to ensure that the price comparison and guarantee are a fair reflection of costs to the merchant over the course of a year and not simply based on rates.
In order to take advantage of the guarantee, merchants must provide either (a) a complete schedule of fees from a verifiable competitor, or (b) two months' current processing statements along with the original contract or agreement. If any fees are not stated clearly, we may ask that the merchant provide the information. We can not honor the guarantee if we are not provided with all requested information.
When comparing costs, we will include all costs including, but not limited to, any hardware, account setup, statement, customer service, termination, PCI or annual fees. We will project these costs based on the merchant's monthly charge volume, business type, credit history and any other pertinent factors in order to get the true costs of each offer.
Upon our honoring the guarantee, the merchant has 5 business days to complete a Cayan account application. If the merchant does not complete the application within this time, we retain the right to void the guarantee. Cayan will not be required to beat any subsequent offers presented by the same merchant.
The low cost guarantee will be dependent on the merchant being approved for a merchant account. In the case where a merchant is not approved because of circumstances outside our control, Cayan will make every effort to get the same offer at another processor, but can no longer honor the guarantee.
If we cannot beat the competitive offer or current costs, a check for $100 will be sent to the merchant's business address within 30 days.
Equipment and Software Guarantee
If you should happen to find a lower price from a verifiable competitor, for any of the equipment or software offered on our website, we will match that price and give you an additional $10 off your purchase.
When you apply for a merchant account with Cayan, you can expect:
- Guaranteed lowest overall processing costs
- Prompt response from a highly trained and low pressure merchant consultant
- Accurate and detailed rate quote with full disclosure of all potential fees or charges
- Honest review of any competitive quotes or offers, whether you choose us or not!
- One of the highest approval rates in the industry
- Quick and easy account setup
- No application, programming or setup fees
- Lowest guaranteed prices on all processing hardware and software