Business Analyst / Project Manager

Home/Company / Careers / Boston / Business Analyst / Project Manager

Business Analyst / Project Manager

Job Description

Cayan is seeking an experienced Business Analyst / Project Manager that has the confidence to step into a Project Management position – owning and driving the most important initiatives to the organization. Working as a key member of the team will give you the opportunity to work directly with executives and other primary stakeholders.  You will own and drive both internal projects focused on corporate value and delivering Cayan’s leading payments technology platform to Cayan’s most strategic partners and customers. 
Candidates are expected to make the most of experience, good judgment, and a hands-on approach to execute complex projects ensuring the business value is maintained and delivered.  A high degree of technical proficiency, creativity, ability to navigate ambiguous situations and lead cross-functional teams is required. An ability to understand and articulate big-picture vision while delivering detailed plans, requirements, and designs and driving through value realization are all required.

Key Responsibilities:

The Business Analyst / Project Manager is a change agent for Cayan and its customers tasked with creating and delivering of value.  We typically work with cross-functional teams, responsible for that team’s success including our own deliverables.  We personally develop artifacts such as business requirements documents, workflow diagrams, use cases and user stories, reports, project plans, staffing and cost estimates.  We design solutions and plans to enable the realization of significant value and impact directly to Cayan and to our customers.
In addition, the Business Analyst / Project Manager:

  • Takes full ownership of the Implementation project from Initiation to Close; accountable for ensuring delivery of the project’s value proposition.
  • Partners with – and provide expertise to – internal Cayan departments during the development and deployment of new, value-added platform features and functionalities.
  • Owns and drives client-facing and internal projects which are complex and have company-wide impact.
  • Builds and manages master project plans and supporting artifacts encompassing resource requirements, dependencies, timelines, milestones and success criteria as necessary to deliver on the promised business value.
  • Collaborates effectively with cross functional / cross-channel business and engineering teams to deliver on the project’s value proposition by hitting specific timelines and deliverables.
  • Creatively overcomes obstacles to delivering value.
  • Proactively manages internal and external relationships with senior (Director and Vice President-level) stakeholders with business unit dependencies on the project outcome.
  • Manages and balance business stakeholders’ and client expectations regarding schedule, cost, and scope.
  • Ensures all project resources (staff, time and budget) and requirements are thoughtfully developed, clearly identified, and agreed upon.
  • Ensures the project tracks to key objectives, timelines, and budgets.
  • Executes and owns pilot execution ensuring the new features, product, or processes are completely operationalized.
  • Articulates the pros and cons of alternative approaches to stakeholders – with a focus on value.
  • Develops and delivers executive-level updates and briefings.

 Candidate Must Haves:

  • 4 – 7 years’ external, client-facing project delivery experience is a must.
  • Ability to work at Cayan’s Boston office
  • Payments industry experience is highly desired.

  Key Requirements:

  • At least 3 years’ BA experience in a technology-centric, external client-facing project delivery role
  • 4-7 years of experience in Business Analysis and Project/Program Management 
  • Experience within the payments industry strongly preferred
  • Strong interpersonal skills
  • Excellent written and verbal communication skills
  • Demonstrable functional design and technical design skills
  • Theoretical understanding, and practical experience applying, Project Management methods – especially Agile and waterfall, Scrum
  • Relational database concepts and basic SQL skills
  • Experience with a professional consulting firm a plus
  • Travel up to 20%

To Apply:

Please send resumes to Colleen Prois, Corporate Recruiter at and call 855-273-4206 with additional inquiries.

We are an Equal Opportunities Employer. We aim to provide equality of opportunity to all persons regardless of their religious belief; political opinion; sex; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We do not discriminate against our job applicants or employees on any of the grounds listed above. We aim to select the best person for the job and all recruitment decisions will be made objectively.