Partner Development Manager

Job Description

This role is responsible for maintaining and further developing partner relationships within an assigned group of Integrated Software Vendor (ISV) and/or Value Added Reseller (VAR) Partners recruited by our Business Development Team. Reporting to the VP, Partner Development, the primary responsibility is to develop and execute effective strategies to increase sales within these partnerships. Success will be managed by accurately forecasting and attaining increased sales through the assigned partners.
Key Responsibilities:
The PDM is responsible for proactively managing the relationship with assigned ISV and VAR partners to increase engagement and generate leads for Cayan’s inside and outside sales teams. The successful PDM will:
  • Accurately forecast and attain increased sales through ISV and VAR partners.
  • Understand the size and scope of growth potential among their assigned partners.
  • Understand the business drivers of key partners and identify opportunities to deepen and strengthen their partnership with Cayan.
  • Effectively own Cayan’s relationship with their assigned partners both internally and externally.
  • Leverage Cayan Marketing’s capabilities to drive multi-faceted marketing campaigns and channel promotions.
  • Leverage Cayan’s training teams to frequently train our partner’s sales teams on the value proposition that Cayan provides.
  • Launch new Cayan products and features through the partner channel, including software integrations needed to deliver products and features through channel partners.
  • Initiate new partners through early processes of working with Cayan including introducing them to the key players on their respective account support team.
  • Drive business growth by working with the partner’s sales people and reinforcing Cayan value proposition.
  • Ensuring service issues that are escalated are routed to the appropriate personnel in Partner Support and are handled promptly. 
Key Requirements:
  • College degree or equivalent work experience
  • 5+ years managing strategic accounts
  • Proven ability to build long-term partner relationships and drive projects to closure
  • Sales & Marketing Experience with Value –Added Resellers and POS Developers
  • Must be a team player with a positive attitude
  • Must be willing to travel weekly and on some weekends up to a total of 25% 
  • Position is located in Downtown Boston or remote (work from home) 
We are an Equal Opportunities Employer. We aim to provide equality of opportunity to all persons regardless of their religious belief; political opinion; sex; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We do not discriminate against our job applicants or employees on any of the grounds listed above. We aim to select the best person for the job and all recruitment decisions will be made objectively.
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