The Softcard Mobile Wallet is a mobile application designed to replicate many of the functions of a physical wallet by holding virtual versions of payment and loyalty cards. Softcard Ready merchants can accept payments directly from users' mobile phones through contact-less technology.


Softcard is a software-based mobile payment solution that organizes credit and debit cards, loyalty cards and special offers in one free app. To interact with merchants, Softcard takes advantage of near field communication (NFC) technology, which sends encrypted information from the mobile device to the payment terminal with no need for swiping or direct contact.

Companies and Locations

AT&T, T-Mobile and Verizon are all participants in the Softcard program, and the app can store card information for three major credit card issuers: American Express, Capital One and Chase. Softcard has been launched in Austin, Texas and Salt Lake City, Utah.


Card Options

The Softcard Mobile Wallet includes a unique Chase-issued Softcard Cash debit card and can be expanded to include several participating credit cards. Currently, American Express, Capital One and certain Chase cards are eligible for inclusion in an Softcard Mobile Wallet. Softcard is also compatible with participating loyalty cards, which can be linked to the mobile wallet and automatically redeemed by the appropriate merchants.


As a program that stores sensitive financial information, Softcard comes equipped with several security features. Each user can set a unique four-digit personal identification number (PIN) to verify transactions, and the program uses constantly changing security codes to make counterfeiting more difficult. In the case of physical theft or loss of the mobile device, the remote wallet freezing feature allows users to immediately suspend their mobile wallets with a call.

Coupons, Deals and Offers

The Softcard Mobile Wallet automatically stores and organizes the user's mobile coupons, other deals. Users can access these deals through the Wallet Directory, which includes special offers, current events information and messages from participating businesses. Softcard is also compatible with quick response (QR) codes and automatically stores offers when those codes are scanned.

History and Information

The Softcard app automatically stores the user's transaction history and displays current balances for all associated cards. The program encrypts all of this information for privacy purposes, so each transaction is between the user and the merchant.

Restrictions and Drawbacks

Because Softcard depends on NFC technology, only mobile devices equipped with NFC chips can actually use the app. Certain NFC-equipped phones are still not "Softcard Ready;" in order to use the mobile wallet on these devices, users need to visit a dealer and get a special SIM card that can meet the app's requirements. Until more NFC-equipped devices and accessories with NFC chips become available, these requirements will limit the number of users who can take advantage of the mobile wallet.

Furthermore, the number of merchants who accept Softcard payments is still quite small, as the mobile wallet has only been launched in two cities. Even within those markets, merchants need to invest in new NFC equipment to accept payments via Softcard, plus additional training for managers and cashiers to efficiently use the new technology. Because of this additional cost, many businesses are hesitant to become "Softcard Ready."