Payment Security and the SMB: Fifth Annual Survey
- Nov 12, 2013
It’s time for a fresh perspective on payment security and the SMB. Nothing in the American marketplace is more diverse than the Level 4 merchant group. Representing 98% of all U.S. retailers and primarily comprised of small to mid-sized businesses (SMBs), merchants in this card-brand-deﬁned group number in the millions.
Since 2009, ControlScan has conducted an annual survey to better measure and understand Level 4 merchants’ challenges in understanding payment security best practices and complying with the Payment Card Industry Data Security Standard (PCI DSS). This year, in partnership with Merchant Warehouse, we once again approached the Level 4 merchant group, but with some new objectives.
The 2013 Survey of Level 4 Merchant PCI Compliance Trends retains core questions from previous surveys for continuity and trending purposes. Research questions supporting this objective include:
- Has anything changed with regard to Level 4 merchant PCI compliance awareness? Validation?
- To what degree are these merchants concerned about cybercriminal activity impacting their business? What about insider threats?
- Do they see value in the PCI compliance process? And do they connect it with the idea of reducing their business risk?
- What are these merchants speciﬁcally doing to secure sensitive information? What level of responsibility do they think they should have in securing cardholder data?
To learn more about how Level 4 Merchants are measuring and understanding the challenges of payment security best practices and complying with the Payment Card Industry Data Security Standard be sure to download the full report below.